ZenBusiness LLC Service Review - Complete Guide

ZenBusiness Review

Starting a business is exciting, but it also involves many important decisions and administrative steps. One of the first and most critical tasks is officially forming your business with the state. Many entrepreneurs choose to form a Limited Liability Company (LLC) because it offers benefits such as personal liability protection and operational flexibility.

ZenBusiness LLC Service

However, LLC formation laws vary by state and can be complex. Because of this, many business owners turn to professional LLC formation services to save time, reduce errors, and focus on growing their business instead of paperwork.

ZenBusiness is one of the most well-known LLC formation services available today. This review takes an in-depth look at ZenBusiness from a customer's perspective to help you decide whether it is the right service for your needs.

ZenBusiness Services Overview

Service Name: ZenBusiness
Plans and Pricing: Three plans ranging from $0 to $349 per year, plus state filing fees
Registered Agent Service: Not included; $199 annually
Operating Agreement: $99 add-on with Starter Plan; included in paid plans
Annual Report Service: Included for one year in Starter Plan; renews at $199 annually; included in paid plans
Processing Time: Varies by state; standard or expedited depending on plan
Customer Support: Chat, email, and phone support (Mon–Fri 8 AM–8 PM, Sun 9 AM–6 PM)
Businesses Served: Over 500,000
Money-Back Guarantee: 60 days

Our Verdict on ZenBusiness

The ZenBusiness Starter and Pro Plans provide excellent value, offering reliable service and strong customer satisfaction. While some information on the website could be easier to locate and a few customers report cancellation difficulties, overall performance is impressive.

ZenBusiness stands out as a high-quality provider in a competitive market, and we confidently recommend it for entrepreneurs looking to form an LLC.

Overall Score: 4.2 / 5

ZenBusiness is recommended for its affordability, responsive customer support, and strong industry reputation.

Visit ZenBusiness

Pros

  • Starter and Pro Plans offer strong value
  • Excellent ratings on BBB and TrustPilot
  • Responsive and helpful customer service
  • Public Benefit Corporation (PBC) supporting entrepreneurship

Cons

  • Some users report cancellation challenges
  • Certain plan details are not easy to find on the website

ZenBusiness Services

ZenBusiness offers an intuitive platform that simplifies the business formation process while ensuring compliance with state regulations. It is well-suited for first-time entrepreneurs and experienced business owners alike.

Business Formation Process

To form an LLC, you must file Articles of Organization (also called a Certificate of Formation or Certificate of Organization) with your state. ZenBusiness manages this filing process online on your behalf.

Before filing, ZenBusiness checks the availability of your desired business name. If the name is unavailable, they contact you to discuss alternatives. Approval timelines vary by state.

Once approved, all formation documents are stored in your ZenBusiness dashboard for easy access.

Registered Agent Services

Every LLC is required to appoint a registered agent to receive legal and government documents. ZenBusiness offers registered agent services for $199 per year.

With this service, ZenBusiness:

If purchased separately, the service costs $99 for the first year, then $199 annually. This first-year discount does not apply when bundled with formation plans.

Operating Agreement

An operating agreement outlines LLC ownership, member responsibilities, and management structure. ZenBusiness provides a customizable operating agreement template.

Although not legally required in all states, an operating agreement is strongly recommended.

EIN Service

An Employer Identification Number (EIN) is required for multi-member LLCs and businesses with employees. ZenBusiness assists with EIN application:

Once approved, the EIN is sent directly to you.

Annual Reporting

Most states require LLCs to file annual reports. ZenBusiness offers annual report filing for $100 per year, helping businesses avoid missed deadlines and penalties.

Worry-Free Compliance

This service helps keep your business in good standing and includes:

Cost: $199 annually. Included in Pro and Premium Plans; included for one year in Starter Plan.

Online Document Library

ZenBusiness provides free business guides and templates. For $99 (included in Premium Plan), you gain access to a comprehensive document library including:

These templates can significantly reduce legal costs.

Other Business Services Offered by ZenBusiness

Service Stand-Alone Cost Included in Plans
Domain Setup $25 / year Included in Premium
Domain Privacy $10 / year Included in Premium
Business Email Address $25 / year Included in Premium
Business Website $129 / year Included in Premium
Business Licensing $99 (one-time) Not included
New York Publication $200 (one-time) Not included
Amendment Filing $100 (one-time) Included in Pro & Premium
Certificate of Good Standing $100 (one-time) Not included
Business Banking $5 / month Not included
Money Pro $30 / month Not included
Banking Resolution $30 (one-time) Not included
Business Name Reservation $50 (one-time) Not included

Plans and Pricing

Feature Starter Pro Premium
Price State fees only $199 / year $349 / year
Business Name Search Included Included Included
Business Formation Included Included Included
Filing Time 2–3 weeks 1–2 days 1–2 days
Customer Support Included Included Included
100% Accuracy Guarantee Included Included Included
Operating Agreement $99 add-on Included Included
Worry-Free Compliance 1 year free Included Included
EIN $99 add-on Included Included
Business Document Library $99 add-on $99 add-on Included
Business Website Builder $15/month $15/month Included
Domain Name + Privacy $35/year $35/year Included
Business Email Address $25/year $25/year Included

Starter Plan

Cost: State fees only

This plan is ideal for entrepreneurs seeking a low-cost way to launch their business.

Pro Plan

Cost: $199 annually

Best for business owners who want compliance assistance and faster processing.

Premium Plan

Cost: $349 annually

Ideal for entrepreneurs seeking an all-in-one solution.

Turnaround Time and Cancellation

Customers can cancel services at any time by phone or email. There are no cancellation penalties.

Website Usability

The website is clean and easy to navigate. Account setup takes about 15 minutes. Users should note that the registered agent fee is billed after formation is complete.

Overall usability is intuitive and beginner-friendly.

Customer Support

Chat Support

Fast and helpful responses.

Email Support

Helpful but slower response time (up to 48 hours).

Phone Support

Generally quick, though wait times may vary.

Customer Reviews

ZenBusiness averages approximately 4.5 out of 5 stars across major review platforms, with over 10,500 reviews. Most customers praise the service quality and support responsiveness.

Alternatives to ZenBusiness

Feature ZenBusiness LegalZoom Swyft Filings Incfile
Plans & Pricing 3 plans, $0–$349 3 plans, $0–$299 3 plans, $0–$299 3 plans, $0–$299
Registered Agent Service Not included, $199/year Not included, $249/year Not included, $199/year Free for 1 year, then $119/year
Processing Time Standard or rush Standard state timelines Next-day processing available Standard; expedited with top-tier plan
Money-Back Guarantee 60 days 60 days 60 days 60 days
Overall Rating 4.2 / 5 4.2 / 5 4.2 / 5 4.2 / 5

ZenBusiness competes closely with LegalZoom, Swyft Filings, and Incfile. Each offers similar pricing and features, though Incfile includes one year of registered agent service.

About the Company

Founded in 2017 and based in Austin, Texas, ZenBusiness operates as a Public Benefit Corporation (PBC). The company supports entrepreneurs from underserved communities and promotes diversity and inclusion.

How We Reviewed ZenBusiness

Our evaluation focused on:

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