ZenBusiness LLC Service Review - Complete Guide

ZenBusiness Review

To start a business is an exciting event, and there are a lot of significant decisions and administrative stages in it. A formal organization of your business with the state is one of the initial and most important. The benefits of the Limited Liability Company (LLC) that makes many entrepreneurs prefer it include personal liability protection and flexibility of operations.

ZenBusiness LLC Service

Nonetheless, the laws in which LLCs are formed may be confusing depending on the state. Due to this reason, several business owners have resorted to the services of professional LLC formation to save time, minimize mistakes, and instead concentrate on expanding their business and not paperwork.

One of the most famous LLC formation services in the present day is ZenBusiness. This review gives a detailed analysis of ZenBusiness as a customer to assist you in determining whether it is a service to use or not.

ZenBusiness Services Introduction

Service Name: ZenBusiness
Plans and Pricing: The three plans are priced between $0 and $349/per year with state filing charges
Registered Agent Service: Not included; $199 a year
Operating Agreement: Add-on to Starter Plan, charged at $99; included in paid plans
Annual Report Service: One year of service is included in the Starter Plan; it can be renewed at the cost of $199/year; it is included in the paid plans
Processing Time: Depends on the state; regular or fast according to the plan
Customer Support: Chat, email, phone support (Mon 8 AM–8 PM, Fri 8 AM–8 PM, Sun 9 AM–6 PM)
Businesses Served: Over 500,000
Money-Back Guarantee: 60 days

Our Verdict on ZenBusiness

The ZenBusiness Starter and Pro Plans are good value packages with quality service and customer satisfaction. Some data in the website might be more easily traced and few customers complain about cancellation problems, but all in all, the performance is very good.

ZenBusiness is a quality competitor offering competitive prices in the market and we can easily recommend it to any entrepreneur who intends to establish a LLC.

Overall Score: 4.2 / 5

ZenBusiness can be suggested because of low cost, responsive customer care and good reputation in the industry.

Visit ZenBusiness

Pros

  • The Starter and Pro Plans are good
  • Great BBB and TrustPilot ratings
  • A friendly and efficient customer care
  • Public Benefit Corporation (PBC) in favour of entrepreneurship

Cons

  • Others complain of cancellation difficulties
  • Some of the plan information is not readily available on the webpage

ZenBusiness Services

ZenBusiness provides a platform that is easy to use and makes the process of forming business simpler but at the same time, it pays attention to the regulations of each state. It is friendly to both new businesspeople and old entrepreneurs.

Business Formation Process

In order to establish an LLC, you need to submit Articles of Organization (or Certificate of Organization or Certificate of Formation) to your state. This is something that ZenBusiness does on your behalf online.

ZenBusiness ensures that your preferred business name is not in use before submitting your filing. In case of unavailability of the name, they call you to negotiate. The turnaround times in different states are different.

Upon approval, all the formation documents are kept in your ZenBusiness dashboard that can be easily accessed.

Registered Agent Services

All LLCs must nominate a registered agent to receive legal and government documents. ZenBusiness provides registered agent services at a yearly fee of $199.

Under this service, ZenBusiness:

It charges $99 during the first year and $199 thereafter on individual basis purchase. This is a first time discount, which is not applicable in combination with formation plans.

Operating Agreement

An operating agreement identifies the ownership of LLC, the duties of its members and the type of management. ZenBusiness has a template operating agreement, which is customizable.

An operating agreement is highly recommended though it is not obligatory in every state.

EIN Service

Multi-member LLCs and business that has employees require an Employer Identification Number (EIN). ZenBusiness will help in applying EIN:

Upon the approval, EIN will be emailed to you.

Annual Reporting

The vast majority of states make LLCs submit annual reports. ZenBusiness has a filing of annual reports at $100 per year which means that business can save penalties and missed deadlines.

Worry-Free Compliance

This service assists in maintaining a good standing of your business and consists of:

Cost: $199 annually. Part of Pro and Premium Plans; one year in Starter Plan.

Online Document Library

ZenBusiness offers free business templates and business guides. Included in Premium Plan (charged separately) is a full library of documents, such as:

Such templates may save a lot of money in legal expenses.

Additional Business Services of ZenBusiness

Service Stand-Alone Cost Plans Inclusive
Domain Setup $25 / year Premium included
Domain Privacy $10 / year Included in Premium
Business Email Address $25 / year Premium-included
Business Website $129 / year Premium includes it
Business Licensing $99 (one-time) Not included
New York Publication $200 (one-time) Not included
Amendment Filing $100 (one-time) Pro and Premium included
Certificate of Good Standing $100 (one-time) Not included
Business Banking $5 / month None included
Money Pro $30 / month Not included
Banking Resolution $30 (one-time) None
Business Name Reservation $50 (one-time) Not included

Plans and Pricing

Feature Starter Pro Premium
Price State fees only $199 / year $349 / year
Business Name Search Included Included Included
Business Formation Included Included Included
Filing Time 2–3 weeks 1–2 days 1–2 days
Customer Support Included Included Included
100% Accuracy Guarantee Included Included Included
Operating Agreement $99 add-on Included Included
Worry-Free Compliance 1 year free Included Included
EIN $99 add-on Included Included
Business Document Library $99 add-on $99 add-on Included
Business Website Builder $15/month $15/month Included
Domain Name + Privacy $35/year $35/year Included
Business Email Address $25/year $25/year Included

Starter Plan

Cost: State fees only

This is the best plan that suits the entrepreneurs who want to start business at low cost.

Pro Plan

Cost: $199 annually

Best when the owner of a business requires compliance support and expediency.

Premium Plan

Cost: $349 annually

Perfect fit with entrepreneurs who want everything.

Turnaround Time and Cancellation

Phoning and emailing cancellations can occur at any point in time. Cancellation penalties are nonexistent.

Website Usability

The site is well-organized and uncluttered. Setting up of the account can be done in 15 minutes. It is important to note that the registered agent fee is charged once the formation is finished.

General usability is user friendly and easy to use.

Customer Support

Chat Support

Fast and helpful responses.

Email Support

Slower (up to 48 hours) and helpful response time.

Phone Support

In most cases, fast, and wait times can be different.

Customer Reviews

ZenBusiness has an average rating of 4.5 out of 5 stars on the large review websites, having more than 10,500 reviews. The quality of services and responsiveness to support are praised by most of the customers.

The Alternatives to ZenBusiness

Feature ZenBusiness LegalZoom Swyft Filings Incfile
Plans & Pricing 3 plans, $0–$349 3 plans, $0–$299 3 plans, $0–$299 3 plans, $0–$299
Registered Agent Service Not included, $199/year Not included, $249/year Not included, $199/year Free 1 year, thereafter, $119/year
Processing Time Regular or fast track Regular state schedules Next day processing option available Regular; expedited using best plan
Money-Back Guarantee 60 days 60 days 60 days 60 days
Overall Rating 4.2 / 5 4.2 / 5 4.2 / 5 4.2 / 5

ZenBusiness is a close competitor of LegalZoom, Swyft Filings and Incfile. They both have comparable prices and services, but Incfile provides one year of registered agent services.

About the Company

ZenBusiness is a Public Benefit Corporation (PBC) that was founded in 2017 and is located in Austin, Texas. The company empowers entrepreneurs who come out of underserved communities and encourages diversity and inclusion.

How We Reviewed ZenBusiness

Our evaluation focused on:

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